Shipping policy

At Uttaranchilli, we strive to deliver the authentic taste of the Himalayas to your doorstep as quickly and safely as possible.

1. Order Processing & Dispatch

• Dispatch Time: All orders are processed and dispatched within 2 business days of receiving your order confirmation.

• Order Confirmation: You will receive an email confirmation once your order has been successfully placed.

• Weekend/Holidays: Orders placed on Sundays or public holidays will be processed on the next business day.

2. Delivery Timelines

• Estimated Delivery: Once dispatched, your package will typically reach you within 4 to 5 business days, depending on your location.

• Remote Areas: Deliveries to remote or difficult-to-reach locations may take slightly longer (7+ days).

3. Shipping Charges

• Shipping costs are calculated based on the weight of your order and your location.

• The final shipping fee will be displayed at the checkout page before you complete your payment.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

• You can use this number to track the real-time status of your package on our courier partner’s website.

5. Delays & External Factors

While we work hard to meet our delivery estimates, Uttaranchilli is not liable for delays caused by external factors such as:

• Courier service delays.

• Extreme weather conditions.

• Strikes or public holidays.

6. Contact Us

If your order has not arrived within the estimated time frame, please contact us so we can assist you: 📧 Email: uttranchilli@gmail.com